Capegemini Invent Launched Smart Mobility Connect, its first premium offering for the automotive industry. The company said the Smart Mobility Connect combines the company’s strategy, technology, artificial intelligence & analytics and creative design expertise to enable automotive OEMs identify new business opportunities, accelerate implementation speeds and increase customer satisfaction.
The company said the SMC is designed to realise the future mobility ecosystem through its three core pillars - Connected Customer, Connected Services & Products, and Connected Ecosystem. Capegemini Invent said Connected Customer uses advanced technologies and real-time data to provide actionable insights that heighten the impact of customer experience and deepen customer engagement, while Connected Services and Products leverage data and insights to identify high-potential areas for new connected services & products aimed at increasing customer satisfaction by ensuring products & services are accessible across various channels and tailored to individual needs. Connected Ecosystem enables businesses to define their future positioning within the digital value chain and activate their vision through carefully designed and agile business and operating models, the company noted.
Rainer Mehl, Managing Director - Manufacturing, Automotive & Life Sciences, Capgemini Invent, said the company is championing innovative ways to help OEMs tackle the new and evolving automotive landscape right from incorporating agile methodologies, learning & adapting in real-time to rapid iteration and prototyping.
Mehl added that Smart Mobility Connect by empowering automotive businesses with the right capabilities and mindset, enables them to continually reinvent themselves as they adapt to their changing environments.