Kia Motors has announced its wide network of 192 centres across 160 cities in India. The Korean OEM has opened a wide service network to be able to cater to consumers across the sub-continent. Kia has plans of leveraging an IoT (Internet of Things) technology through its Kia Link mobile app.
The company’s spare parts network will ensure the availability of replacement parts across four PDC in Chennai, Mumbai, Delhi & Kolkata. Customers can now get notifications about upcoming service scheduled times from the Kia Link app. Further, dealers will also be able to keep a track of the vehicle’s reporting and use of resources at the service centre.
Kia workshops have been equipped with RFID scanners and these will help identify the vehicle through RFID technology. Further, this will be used to appoint a service advisor who will then diagnose the vehicle digitally at an e-vehicle health check-up bay. Reports of the vehicle can be shared with the customer digitally and can give the customer real time updates and progress on the work being carried out on their vehicles.