Yamaha Extends Service and Warranty Support in Light of COVID-19 Crisis

Yamaha Extends Service and Warranty Support in Light of COVID-19 Crisis

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Warranty and service deadlines will be extended to June 2020. These measures will be passed on to customers smoothly

India Yamaha Motor (IYM) has announced an extension of all deadlines pertaining to warranty and support services till June 2020 to counter the impact of coronavirus pandemic. The company recognizes the difficulty faced by customers not being able to meet free service deadlines and avail warranty benefits. The parameters may be nearing expiration date and nobody will be able to avail them due to nationwide lockdown. Yamaha has extended these deadlines involving services and warranty by 60 more days. The new deadline will be able to offer some relief to customers, as well as service centers.

Service type

Free Service, Normal Warranty, Extended Warranty, Annual Maintenance Contracts

Expiration bracket

15 March 2020 – 15 April 2020

Extension

Till June 2020

 

Earlier this week Yamaha also announced the temporary shutdown of their operations at Surajpur and Faridabad plant. All essential services were ordered to be commenced by employees at a work from home basis. All these problems will contribute to massive losses to Yamaha, its dealer partners, and customers. But these little relief packages for customers will add some brand loyalty to not just Yamaha but all other brands doing their bit to battle this global crisis. Yamaha will continue to engage with its customers through its digital mediums, social and web, keeping them abreast to new happenings in the company. All queries may be channeled through IYM social pages and new information about products. We, on the other hand, will keep updating our readers as new information becomes available to us from all manufacturers.